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Intrepid - Blog

crisis communications

Crisis: Respond in 45 Minutes or Less, or Reap the Consequences

Crisis: Respond in 45 Minutes or Less, or Reap the Consequences

While there are a myriad of lessons that can be gleaned from crises, one of the most prominent is the need for a fast and efficient response. The Golden Hour of Crisis Response demonstrates that the longer it takes to respond after an issue or incident becomes public, the greater the damage…

Communications Lessons from NY Fraud and Breach Summit

Communications Lessons from NY Fraud and Breach Summit

The importance of crisis communications in cybersecurity planning and incident response was cited several times at the Fraud and Breach Prevention Summit in New York last week. The event, organized by the Information Security Media Group, brought...

5 “Must Dos” During the First Hours of a Crisis

5 “Must Dos” During the First Hours of a Crisis

In our experience, we've learned that 90+ percent of companies have no form of crisis planning or preparation. While the lesson learned is that a small investment in crisis planning pays big dividends, what should you do if you find yourself in crisis situation without a plan? The first step should be to... 

Redundancy = Efficiency (In a Crisis)

Redundancy = Efficiency (In a Crisis)

Crises are defined by rapid escalation, loss of control, unknown information and high levels of importance or visibility. But, in the midst of all of that, some key components of preparation can be the difference between a manageable situation and a devastating one…